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{"domain": "ftr.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"privacy": {"text": "Please Confirm Resume Upload", "button": "Confirm"}, "hideJobCart": false, "favicons": {"favicon": "https://static.vscdn.net/images/careers/demo/ftr/1650885815::mobile-logo"}, "custom_html": {"footer": "<script type='text/javascript' src='https://static.vscdn.net/images/careers/demo/ftr/1642726323::frontier-careers-foundation-app.js' id='foundation-js'></script>\n \n <script type='text/javascript' src='//cdnjs.cloudflare.com/ajax/libs/aos/2.3.4/aos.js?ver=1.0.0' id='aos-js-js'></script>", "header": "<link rel='stylesheet' id='main-stylesheet-css' href='https://static.vscdn.net/images/careers/demo/ftr-sandbox/1641428056::ftr-app.css' type='text/css' media='all' />\n\n\n<header>\n \n \n <div class=\"header\">\n \n \n <div class=\"menu-toggle\"> <button type=\"button\" class=\"button white clear\" data-toggle=\"drawer\" aria-expanded=\"true\" aria-controls=\"drawer\"><i class=\"far fa-bars\" aria-hidden=\"true\"></i></button> </div>\n \n \n <div class=\"brand aos-init aos-animate\" data-aos=\"fade-in\">\n \n <a href=\"https://frontier-careers.com\"> <img class=\"logo\" src=\"https://static.vscdn.net/images/careers/demo/ftr/1650885905::main-logo\" alt=\"Frontier Communications logo\"> </a>\n \n <h1 class=\"show-for-sr\">Frontier Communications</h1>\n <a href=\"#search\" class=\"show-for-sr\">Skip To Main Content</a> \n </div>\n \n \n <nav class=\"site-nav\" style=\"\">\n \n \n <ul>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/\" class=\"white\">Home</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/about-us/\" class=\"white\">About Us</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/life-at-frontier/\" class=\"white\">Life at Frontier</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/career-areas/\" class=\"white\">Career Areas</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/dei/\" class=\"white\">DEI</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/how-we-hire/\" style=\"font-size: 0.9rem;\" class=\"white\">How We Hire</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item current aos-init aos-animate\"><a href=\"https://careers.frontier.com/careers/join\" class=\"button red\">Talent Community</a></li>\n \n \n </ul>\n <span id=\"site-nav-line\" style=\"transform: translate3d(0px, 0px, 0px) scaleX(0);\" class=\"red\"></span>\n </nav>\n \n \n </div>\n \n \n <div id=\"drawer\" class=\"drawer off-canvas position-left is-transition-overlap is-closed\" data-off-canvas=\"\" aria-hidden=\"false\" data-e=\"sy7uo0-e\">\n \n \n <div class=\"brand\">\n \n <a href=\"https://frontier-careers.com\"> <img class=\"logo\" src=\"https://static.vscdn.net/images/careers/demo/ftr/1650885815::mobile-logo\" alt=\"Frontier Communications logo\"> </a>\n \n <h1 class=\"show-for-sr\">Frontier Communications</h1>\n <a href=\"#search\" class=\"show-for-sr\">Skip To Main Content</a> \n </div>\n <button class=\"close-button\" aria-label=\"Close menu\" type=\"button\" data-close=\"\"> <span aria-hidden=\"true\">\u00d7</span> </button>\n \n <nav class=\"site-nav\">\n \n \n <ul>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/\">Home</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/about-us/\" style=\"color: #17355E; border-color: #FF0037;\">About Us</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/life-at-frontier/\" style=\"color: #17355E; border-color: #FF0037;\">Life at Frontier</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/career-areas/\" style=\"color: #17355E; border-color: #FF0037;\">Career Areas</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/dei/\" style=\"color: #17355E; border-color: #FF0037;\">DEI</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/how-we-hire/\" style=\"color: #17355E; border-color: #FF0037;\">How We Hire</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item current aos-init aos-animate\"><a href=\"https://app.eightfold.ai/careers/join?domain=ftr.com\" class=\"button red\">Talent Community</a></li>\n \n \n </ul>\n \n \n </nav>\n \n \n <ul class=\"social\">\n \n \n <li>\n \n \n <a href=\"https://twitter.com/FrontierCorp\" target=\"_blank\" rel=\"noopener\">\n \n \n <title class=\"show-for-sr\">Frontier Communications' Twitter feed, opens in a new tab</title>\n <svg xmlns=\"http://www.w3.org/2000/svg\" viewBox=\"0 0 448 512\" class=\"icon\"> <path d=\"M400 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48zm-48.9 158.8c.2 2.8.2 5.7.2 8.5 0 86.7-66 186.6-186.6 186.6-37.2 0-71.7-10.8-100.7-29.4 5.3.6 10.4.8 15.8.8 30.7 0 58.9-10.4 81.4-28-28.8-.6-53-19.5-61.3-45.5 10.1 1.5 19.2 1.5 29.6-1.2-30-6.1-52.5-32.5-52.5-64.4v-.8c8.7 4.9 18.9 7.9 29.6 8.3a65.447 65.447 0 01-29.2-54.6c0-12.2 3.2-23.4 8.9-33.1 32.3 39.8 80.8 65.8 135.2 68.6-9.3-44.5 24-80.6 64-80.6 18.9 0 35.9 7.9 47.9 20.7 14.8-2.8 29-8.3 41.6-15.8-4.9 15.2-15.2 28-28.8 36.1 13.2-1.4 26-5.1 37.8-10.2-8.9 13.1-20.1 24.7-32.9 34z\"></path></svg> \n </a>\n \n \n </li>\n \n \n <li>\n \n \n <a href=\"https://www.facebook.com/FrontierCorp\" target=\"_blank\" rel=\"noopener\">\n \n \n <title class=\"show-for-sr\">Frontier Communications' Facebook account, opens in a new tab</title>\n <svg xmlns=\"http://www.w3.org/2000/svg\" viewBox=\"0 0 448 512\" class=\"icon\"> <path d=\"M400 32H48A48 48 0 000 80v352a48 48 0 0048 48h137.25V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.27c-30.81 0-40.42 19.12-40.42 38.73V256h68.78l-11 71.69h-57.78V480H400a48 48 0 0048-48V80a48 48 0 00-48-48z\"></path></svg> \n </a>\n \n \n </li>\n \n \n <li>\n \n \n <a href=\"https://www.linkedin.com/company/frontier-communications\" target=\"_blank\" rel=\"noopener\">\n \n \n <title class=\"show-for-sr\">Frontier Communications' LinkedIn page, opens in a new tab</title>\n <svg xmlns=\"http://www.w3.org/2000/svg\" viewBox=\"0 0 448 512\" class=\"icon\"> <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"></path></svg> \n </a>\n \n \n </li>\n \n \n <li>\n \n \n <a href=\"https://www.youtube.com/user/FrontierCorp\" target=\"_blank\" rel=\"noopener\">\n \n \n <title class=\"show-for-sr\">Frontier Communications' Youtube feed, opens in a new tab</title>\n <svg xmlns=\"http://www.w3.org/2000/svg\" viewBox=\"0 0 448 512\" class=\"icon\"> <path d=\"M186.8 202.1l95.2 54.1-95.2 54.1V202.1zM448 80v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V80c0-26.5 21.5-48 48-48h352c26.5 0 48 21.5 48 48zm-42 176.3s0-59.6-7.6-88.2c-4.2-15.8-16.5-28.2-32.2-32.4C337.9 128 224 128 224 128s-113.9 0-142.2 7.7c-15.7 4.2-28 16.6-32.2 32.4-7.6 28.5-7.6 88.2-7.6 88.2s0 59.6 7.6 88.2c4.2 15.8 16.5 27.7 32.2 31.9C110.1 384 224 384 224 384s113.9 0 142.2-7.7c15.7-4.2 28-16.1 32.2-31.9 7.6-28.5 7.6-88.1 7.6-88.1z\"></path></svg> \n </a>\n \n \n </li>\n \n \n </ul>\n \n\n</header>\n\n<main id=\"search\" class=\"job-search\">\n <section class=\"hero\">\n <div class=\"background\" role=\"presentation\" style=\"background-image: url(https://static.vscdn.net/images/careers/demo/ftr/1642724922::hero-image.jpg)\" data-aos=\"fade-in\"></div>\n <div class=\"overlay\"></div>\n <h2 class=\"white\" style=\"font-family:'frontier-font-title' !important;color: #fefefe; 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Join our Talent Community!</h1>\");\n $(\".action-row button\").removeClass();\n $(\".action-row button\").addClass(\"button red\");\n $(\".action-row button\").text(\"Join Talent Community\")\n</script>\n"}, "talent_form_mandatory_fields": ["firstname", "lastname"], "postTalentNetworkMessage": "Welcome to Frontier's Talent Community!", "postTalentNetworkText": "We'll be in touch if we find a good match between your skills and future opportunities at Frontier. ", "enableTalentNetwork": 1, "showJobId": 1, "companyName": "Frontier Communications", "postApplyText": "We appreciate your interest in Frontier. We review applicant\u2019s qualifications for each position rigorously. If we feel your background and qualifications move you to the top of an applicant pool you will hear from us. If you are not a fit for this role, we will keep your resume on file, in case a better-suited position opens.", "custom_style": {"css": "@font-face {\n font-family: 'frontier-font';\n src: url('https://static.vscdn.net/images/careers/demo/ftr/1650888869::ObjectSansNew') format('woff');\n font-weight: normal;\n font-style: normal;\n}\n\nheader .header{\n padding: 0.5rem 0 !important;\n}\n\nheader .header .brand a .logo{\n max-height: 85px !important;\n}\n\nheader .header .site-nav ul {\n justify-content: flex-start !important;\n}\n\n\n@font-face {\n font-family: 'frontier-font-title';\n src: url('https://static.vscdn.net/images/careers/demo/ftr/1650886785::ObjectSans') format('woff');\n font-weight: normal;\n font-style: normal;\n}\n\nhtml body *:not(.fa):not(.far):not(.fas):not(.fal):not(.fab):not(.footable):not(.fooicon):not(.footable-sort-indicator) {\n font-family: 'frontier-font' !important;\n}\n\n\n/* Search bar */\n\n.personalization-bar {\n background-color: #141928 !important;\n color: #FFFFFF;\n}\n\n.card-selected {\n border-left: 8px solid #d9272d !important;\n}\n\n.dropdown-title {\n color: white !important;\n}\n \n header .header .site-nav ul li a {\n white-space: nowrap; 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It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit <a target=\"_blank\" href=\"https://www.frontier.com\" rel=\"noopener\">www.frontier.com</a></p></div>", "title": "Perks and Benefits"}, {"body": "Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\n \nAny applicant who is unable to use our electronic system to express an interest in employment because of a disability or the use of incompatible assistive technologies may fax their resume and cover letter to 585.262.9775. Please indicate the requisition number of the position you are interested in being considered for in your cover letter. If you are vision-impaired or have any other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Frontier, please contact the recruiting department at 844.806.0077.", "title": "Affirmative Action and Equal Opportunity Employer"}]}, "showCompanyOverviewModal": true, "showUploadResumeModal": 0, "max_applications_apply": 5, "uploadResumeModal": {"title": "Welcome to Frontier's Career Center", "subtitle": "Let us help you streamline your search. Upload your resume and we\u2019ll find the positions that best suit your qualifications. Note: Uploading your resume is not an application for employment.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "recaptcha_enabled": 0, "showLoggedOutNotificationsPrivacyPolicy": false}, "positions": [{"id": 15217469, "name": "Enterprise Account Executive I", "location": "LOSANGELES,California,United States", "locations": ["LOSANGELES,California,United States", "HERMOSA BEACH,CA,United States", "HUNTINGTON BEACH,CA,United States", "REDONDO BEACH,CA,United States", "SEAL BEACH,CA,United States", "WESTMINSTER,CA,United States", "TORRANCE,CA,United States", "MANHATTAN BEACH,CA,United States", "Sacramento,California,United States", "Fresno,California,United States"], "hot": 0, "department": "Sales", "business_unit": "Unknown", "t_update": 1696866248, "t_create": 1676314254, "ats_job_id": "oHDrmfwR", "display_job_id": "9062", "type": "ATS", "id_locale": "9062-en", "job_description": "We're seeking an Enterprise Account Executive I with the energy and determination to win. In this sales and relationship management role, you'll need a growth mindset and curiosity as you seek new solutions for our B2B enterprise customers. There's plenty to learn as we traverse new horizons, so it requires preparation, open-mindedness and resilience. We're confident in what we're delivering, and we know you'll carry that as you build rapport and problem solve. Our sales business comprises of a network of business customers exceeding 400,000 strong -- serving more than 90% of the Fortune 500. 80% is dedicated to winning new business which includes supporting pre- and post-sales. 20% is dedicated to maintaining and expanding existing business. Strategically build a sales pipeline to acquire new customers in order to meet monthly sales objectives. Foster extensive relationships with existing and new customers within assigned customer modules including C-level stakeholders to drive monthly reoccurring revenue. Partner with pre-and post-sales support to enhance customer relationships, deliver solutions and increase revenue Understand our suite of tech offerings including: Enterprise Voice Solutions, Managed Dedicated Internet Access, VoIP, EVPL, ELAN, Managed Security and Managed Wireless LAN to become a solution-based seller.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/15217469", "isPrivate": false}, {"id": 18928017, "name": "Customer Service Technician II", "location": "BISHOP,California,United States", "locations": ["BISHOP,California,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1698945059, "t_create": 1698352410, "ats_job_id": "o5M9pfw9", "display_job_id": "9923", "type": "ATS", "id_locale": "9923-en", "job_description": "Title: Customer Service Tech II Location: 350 Lagoon St, Bishop, CA Headcount: 1 Union: IBEW 543/206 Internal Posting: 11/2/202 to 11/9/2023 Wage Range: $22.59 to $42.62 Summary Install, replace, repair and/or rearrange service drops, aerial, buried and underground cables, and associated inside/outside wiring (aerial and buried). Connect drops, local cables, and inside/outside wiring to a variety of terminals. Make various attachments to poles, buildings, etc., as required, using hand/motorized tools, following installation diagrams, work orders, service orders and blueprints. Test and inspect to ensure that activities performed and all services installed function properly. Test cable air pressure systems and perform maintenance as required. Install fiber-optic cable to curb terminals. Perform maintenance splicing (copper/fiber). Perform cable pair recovers for new work orders. Maintain all analog/digital carrier systems (subscriber). Perform such work under minimum supervision. Operate company vehicle. General Duties Duties include, but are not limited to, the following: 1. Read an interpret information provided by the service order, work order and blueprints such as name, address of customer, and type of activities to be performed, using appropriate tools, equipment and supplies required. 2. Install, rearrange, change, repair and remove drops, cables, and associated wiring. Install private lines and circuits, and verify trouble-free continuity by loop care testing. The nature of this work is a variety of tasks with only general guidelines as to instructions, practices, and/or procedures in performing the work. 3. Use basic arithmetic (addition, subtraction, multiplication and division) to determine the most practical way to bring wire from pole to building and how to run wire inside building. 4. Handle and climb ladders and poles, crawl under dwellings, work in attics, underground and other confined areas to adjust faulty equipment or wiring, using a variety of hand/motorized tools. 5. Work with customers to evaluate and suggest how to improve service, and make sales effort with all customers for network services and single line products. This work involves using tact and persuasion to influence the action and attitudes of customers. 6. Test cable air pressure systems and perform required maintenance. 7. Install and maintain fiber-optic cable to curb terminal. 8. Perform maintenance splicing on copper and/or fiber-optic cable. 9. Conduct cable pair recovery for non-work orders. 10. Maintain all analog/digital carrier systems for subscriber. 11. Make appropriate notations on service orders, work orders, blueprints, or other work documentation to indicate completion of work, including time spent, changes from original work requested, and charges for work completed, when appropriate. This may involve manual notations or entries to company work administration systems using automated entry such as Viryanet. Update all records as required. May be required to perform additional duties and tasks as required by the Company. Basic Qualifications 1. Tests- Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 2. Experience- Management will designate the experience level required for each vacancy*. First consideration will be given to an individual who in the last ten years has successfully held the position of Customer Service Technician I, Customer Service Technician II, Customer Service Technician III, Fiber Network Field Technician or Special Equipment Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). Second consideration will be given to an individual who in the last ten years has successfully held the position of Cable Splicer, Communications Specialist, Customer Engineer-Data Applications, Internal Communications Technician, Public Access Sales Technician, Collector/Maintainer, Public Communications Field Technician or Senior Communications Specialist, or who possesses the equivalent experience (i.e., other telecommunications company experience). Third consideration will be given to an individual who in the last ten years has successfully held the position of Buried Service Wire Technician, Equipment Installer, Equipment Maintainer, Frame Worker, Frame Maintainer, Line Worker, or Plant Construction Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). If there are no individuals who meet the criteria outlined above, consideration will be given to all other individuals. 1. Must possess, at time of appointment, a valid California class \u201cC\u201d driver's license and, if required at the assigned job site, must demonstrate proficiency in the operation of a vehicle equipped with standard (manual shift) transmission. 2. Legally required Criminal Records Check - Employee will be required to be fingerprinted and pass the Department of Justice criminal records screening process in order to ensure that the employee has never been convicted of, and is not the defendant in a pending criminal proceeding with respect to an arrest for, any \u201cserious\u201d or \u201cviolent\u201d felony (as defined in the California Education and Penal Codes). The Department of Justice will continuously monitor the employee's criminal record while the employee is employed in this position, and the employee shall be required to pass such continuous screening in order to retain this position. 3. Must possess the ability to perceive difference in colors. 4. Must possess the ability to distinguish audible tones/levels.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18928017", "isPrivate": false}, {"id": 18094809, "name": "Customer Service Tech II", "location": "RIDGECREST,CA,United States", "locations": ["RIDGECREST,CA,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695231831, "t_create": 1694719231, "ats_job_id": "o30pofwA", "display_job_id": "9793", "type": "ATS", "id_locale": "9793-en", "job_description": "Title: Customer Service Tech II Location: 520 S China Lake Blvd, Ridgecrest, CA Headcount: 1 Union: IBEW/ 543/206 Internal Posting: 9/20/2023 to 9/27/2023 Wage Range: $22.59 to $42.62 Summary Install, replace, repair and/or rearrange service drops, aerial, buried and underground cables, and associated inside/outside wiring (aerial and buried). Connect drops, local cables, and inside/outside wiring to a variety of terminals. Make various attachments to poles, buildings, etc., as required, using hand/motorized tools, following installation diagrams, work orders, service orders and blueprints. Test and inspect to ensure that activities performed and all services installed function properly. Test cable air pressure systems and perform maintenance as required. Install fiber-optic cable to curb terminals. Perform maintenance splicing (copper/fiber). Perform cable pair recovers for new work orders. Maintain all analog/digital carrier systems (subscriber). Perform such work under minimum supervision. Operate company vehicle. General Duties Duties include, but are not limited to, the following: 1. Read an interpret information provided by the service order, work order and blueprints such as name, address of customer, and type of activities to be performed, using appropriate tools, equipment and supplies required. 2. Install, rearrange, change, repair and remove drops, cables, and associated wiring. Install private lines and circuits, and verify trouble-free continuity by loop care testing. The nature of this work is a variety of tasks with only general guidelines as to instructions, practices, and/or procedures in performing the work. 3. Use basic arithmetic (addition, subtraction, multiplication and division) to determine the most practical way to bring wire from pole to building and how to run wire inside building. 4. Handle and climb ladders and poles, crawl under dwellings, work in attics, underground and other confined areas to adjust faulty equipment or wiring, using a variety of hand/motorized tools. 5. Work with customers to evaluate and suggest how to improve service, and make sales effort with all customers for network services and single line products. This work involves using tact and persuasion to influence the action and attitudes of customers. 6. Test cable air pressure systems and perform required maintenance. 7. Install and maintain fiber-optic cable to curb terminal. 8. Perform maintenance splicing on copper and/or fiber-optic cable. 9. Conduct cable pair recovery for non-work orders. 10. Maintain all analog/digital carrier systems for subscriber. 11. Make appropriate notations on service orders, work orders, blueprints, or other work documentation to indicate completion of work, including time spent, changes from original work requested, and charges for work completed, when appropriate. This may involve manual notations or entries to company work administration systems using automated entry such as Viryanet. Update all records as required. May be required to perform additional duties and tasks as required by the Company. Basic Qualifications 1. Tests- Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 2. Experience- Management will designate the experience level required for each vacancy*. First consideration will be given to an individual who in the last ten years has successfully held the position of Customer Service Technician I, Customer Service Technician II, Customer Service Technician III, Fiber Network Field Technician or Special Equipment Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). Second consideration will be given to an individual who in the last ten years has successfully held the position of Cable Splicer, Communications Specialist, Customer Engineer-Data Applications, Internal Communications Technician, Public Access Sales Technician, Collector/Maintainer, Public Communications Field Technician or Senior Communications Specialist, or who possesses the equivalent experience (i.e., other telecommunications company experience). Third consideration will be given to an individual who in the last ten years has successfully held the position of Buried Service Wire Technician, Equipment Installer, Equipment Maintainer, Frame Worker, Frame Maintainer, Line Worker, or Plant Construction Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). If there are no individuals who meet the criteria outlined above, consideration will be given to all other individuals. 1. Must possess, at time of appointment, a valid California class \"C\" driver's license and, if required at the assigned job site, must demonstrate proficiency in the operation of a vehicle equipped with standard (manual shift) transmission. 2. Legally required Criminal Records Check - Employee will be required to be fingerprinted and pass the Department of Justice criminal records screening process in order to ensure that the employee has never been convicted of, and is not the defendant in a pending criminal proceeding with respect to an arrest for, any \"serious\" or \"violent\" felony (as defined in the California Education and Penal Codes). The Department of Justice will continuously monitor the employee's criminal record while the employee is employed in this position, and the employee shall be required to pass such continuous screening in order to retain this position. 3. Must possess the ability to perceive difference in colors. 4. Must possess the ability to distinguish audible tones/levels.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18094809", "isPrivate": false}, {"id": 18928018, "name": "Customer Service Technician II", "location": "RIDGECREST,CA,United States", "locations": ["RIDGECREST,CA,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1698945073, "t_create": 1698351746, "ats_job_id": "omK9pfwo", "display_job_id": "9922", "type": "ATS", "id_locale": "9922-en", "job_description": "Title: Customer Service Tech II Location: 520 S China Lake Blvd, Ridgecrest, CA Headcount: 2 Union: IBEW 543/206 Internal Posting: 11/2/2023 to 11/9/2023 Wage Range: $22.59 to $42.62 Summary Install, replace, repair and/or rearrange service drops, aerial, buried and underground cables, and associated inside/outside wiring (aerial and buried). Connect drops, local cables, and inside/outside wiring to a variety of terminals. Make various attachments to poles, buildings, etc., as required, using hand/motorized tools, following installation diagrams, work orders, service orders and blueprints. Test and inspect to ensure that activities performed and all services installed function properly. Test cable air pressure systems and perform maintenance as required. Install fiber-optic cable to curb terminals. Perform maintenance splicing (copper/fiber). Perform cable pair recovers for new work orders. Maintain all analog/digital carrier systems (subscriber). Perform such work under minimum supervision. Operate company vehicle. General Duties Duties include, but are not limited to, the following: 1. Read an interpret information provided by the service order, work order and blueprints such as name, address of customer, and type of activities to be performed, using appropriate tools, equipment and supplies required. 2. Install, rearrange, change, repair and remove drops, cables, and associated wiring. Install private lines and circuits, and verify trouble-free continuity by loop care testing. The nature of this work is a variety of tasks with only general guidelines as to instructions, practices, and/or procedures in performing the work. 3. Use basic arithmetic (addition, subtraction, multiplication and division) to determine the most practical way to bring wire from pole to building and how to run wire inside building. 4. Handle and climb ladders and poles, crawl under dwellings, work in attics, underground and other confined areas to adjust faulty equipment or wiring, using a variety of hand/motorized tools. 5. Work with customers to evaluate and suggest how to improve service, and make sales effort with all customers for network services and single line products. This work involves using tact and persuasion to influence the action and attitudes of customers. 6. Test cable air pressure systems and perform required maintenance. 7. Install and maintain fiber-optic cable to curb terminal. 8. Perform maintenance splicing on copper and/or fiber-optic cable. 9. Conduct cable pair recovery for non-work orders. 10. Maintain all analog/digital carrier systems for subscriber. 11. Make appropriate notations on service orders, work orders, blueprints, or other work documentation to indicate completion of work, including time spent, changes from original work requested, and charges for work completed, when appropriate. This may involve manual notations or entries to company work administration systems using automated entry such as Viryanet. Update all records as required. May be required to perform additional duties and tasks as required by the Company. Basic Qualifications 1. Tests- Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 2. Experience- Management will designate the experience level required for each vacancy*. First consideration will be given to an individual who in the last ten years has successfully held the position of Customer Service Technician I, Customer Service Technician II, Customer Service Technician III, Fiber Network Field Technician or Special Equipment Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). Second consideration will be given to an individual who in the last ten years has successfully held the position of Cable Splicer, Communications Specialist, Customer Engineer-Data Applications, Internal Communications Technician, Public Access Sales Technician, Collector/Maintainer, Public Communications Field Technician or Senior Communications Specialist, or who possesses the equivalent experience (i.e., other telecommunications company experience). Third consideration will be given to an individual who in the last ten years has successfully held the position of Buried Service Wire Technician, Equipment Installer, Equipment Maintainer, Frame Worker, Frame Maintainer, Line Worker, or Plant Construction Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). If there are no individuals who meet the criteria outlined above, consideration will be given to all other individuals. 1. Must possess, at time of appointment, a valid California class \u201cC\u201d driver's license and, if required at the assigned job site, must demonstrate proficiency in the operation of a vehicle equipped with standard (manual shift) transmission. 2. Legally required Criminal Records Check - Employee will be required to be fingerprinted and pass the Department of Justice criminal records screening process in order to ensure that the employee has never been convicted of, and is not the defendant in a pending criminal proceeding with respect to an arrest for, any \u201cserious\u201d or \u201cviolent\u201d felony (as defined in the California Education and Penal Codes). The Department of Justice will continuously monitor the employee's criminal record while the employee is employed in this position, and the employee shall be required to pass such continuous screening in order to retain this position. 3. Must possess the ability to perceive difference in colors. 4. Must possess the ability to distinguish audible tones/levels.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18928018", "isPrivate": false}, {"id": 19451095, "name": "Customer Service Tech II", "location": "LOSGATOS,California,United States", "locations": ["LOSGATOS,California,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1701713417, "t_create": 1695754941, "ats_job_id": "oxSvofw2", "display_job_id": "9835", "type": "ATS", "id_locale": "9835-en", "job_description": "Title: Customer Service Tech II Location: 15 MONTEBELLO WAY, LOS GATOS, CA 95030 Headcount: 1 Union: CWA 9404/4 Internal Post: 12/4/2023 to 12/11/2023 Wage range: $22.59 - $42.62 Summary Install, replace, repair and/or rearrange service drops, aerial, buried and underground cables, and associated inside/outside wiring (aerial and buried). Connect drops, local cables, and inside/outside wiring to a variety of terminals. Make various attachments to poles, buildings, etc., as required, using hand/motorized tools, following installation diagrams, work orders, service orders and blueprints. Test and inspect to ensure that activities performed and all services installed function properly. Test cable air pressure systems and perform maintenance as required. Install fiber-optic cable to curb terminals. Perform maintenance splicing (copper/fiber). Perform cable pair recovers for new work orders. Maintain all analog/digital carrier systems (subscriber). Perform such work under minimum supervision. Operate company vehicle. General Duties Duties include, but are not limited to, the following: 1. Read an interpret information provided by the service order, work order and blueprints such as name, address of customer, and type of activities to be performed, using appropriate tools, equipment and supplies required. 2. Install, rearrange, change, repair and remove drops, cables, and associated wiring. Install private lines and circuits and verify trouble-free continuity by loop care testing. The nature of this work is a variety of tasks with only general guidelines as to instructions, practices, and/or procedures in performing the work. 3. Use basic arithmetic (addition, subtraction, multiplication and division) to determine the most practical way to bring wire from pole to building and how to run wire inside building. 4. Handle and climb ladders and poles, crawl under dwellings, work in attics, underground and other confined areas to adjust faulty equipment or wiring, using a variety of hand/motorized tools. 5. Work with customers to evaluate and suggest how to improve service, and make sales effort with all customers for network services and single line products. This work involves using tact and persuasion to influence the action and attitudes of customers. 6. Test cable air pressure systems and perform required maintenance. 7. Install and maintain fiber-optic cable to curb terminal. 8. Perform maintenance splicing on copper and/or fiber-optic cable. 9. Conduct cable pair recovery for non-work orders. 10. Maintain all analog/digital carrier systems for subscriber. 11. Make appropriate notations on service orders, work orders, blueprints, or other work documentation to indicate completion of work, including time spent, changes from original work requested, and charges for work completed, when appropriate. This may involve manual notations or entries to company work administration systems using automated entry such as Viryanet. Update all records as required. May be required to perform additional duties and tasks as required by the Company. Basic Qualifications 1. Tests- Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 2. Experience- Management will designate the experience level required for each vacancy*. TO BE FILLED 1st and 2nd CONSIDERATION: First consideration will be given to an individual who in the last ten years has successfully held the position of Customer Service Technician I, Customer Service Technician II, Customer Service Technician III, Fiber Network Field Technician or Special Equipment Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). Second consideration will be given to an individual who in the last ten years has successfully held the position of Cable Splicer, Communications Specialist, Customer Engineer-Data Applications, Internal Communications Technician, Public Access Sales Technician, Collector/Maintainer, Public Communications Field Technician or Senior Communications Specialist, or who possesses the equivalent experience (i.e., other telecommunications company experience). Third consideration will be given to an individual who in the last ten years has successfully held the position of Buried Service Wire Technician, Equipment Installer, Equipment Maintainer, Frame Worker, Frame Maintainer, Line Worker, or Plant Construction Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). If there are no individuals who meet the criteria outlined above, consideration will be given to all other individuals. 1. Must possess, at time of appointment, a valid California class \u201cC\u201d driver's license and, if required at the assigned job site, must demonstrate proficiency in the operation of a vehicle equipped with standard (manual shift) transmission. 2. Legally required Criminal Records Check - Employee will be required to be fingerprinted and pass the Department of Justice criminal records screening process in order to ensure that the employee has never been convicted of and is not the defendant in a pending criminal proceeding with respect to an arrest for, any \u201cserious\u201d or \u201cviolent\u201d felony (as defined in the California Education and Penal Codes). The Department of Justice will continuously monitor the employee's criminal record while the employee is employed in this position, and the employee shall be required to pass such continuous screening in order to retain this position. 3. Must possess the ability to perceive difference in colors. 4. Must possess the ability to distinguish audible tones/levels. 5. Per our Company policy, and consistent with the weight specifications of equipment used to work aloft, candidates cannot exceed 275 pounds, this is inclusive of clothing and with proper footwear. TO BE FILLED 1st and 2nd CONSIDERATION", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/19451095", "isPrivate": false}, {"id": 18100373, "name": "Sales & Service Technician", "location": "ELK GROVE,California,United States", "locations": ["ELK GROVE,California,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695246991, "t_create": 1694792644, "ats_job_id": "otQpofwQ", "display_job_id": "9803", "type": "ATS", "id_locale": "9803-en", "job_description": "The Sales & Services Technician may be assigned one or more duties which primarily consist of Residential/Commercial Installation & Repair. Install and maintain inside wire for residential/business broadband (HSI/Video) service. Install Central Office and B-box junctions as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital subscriber line access multiplexer), Residential Gateways and HSI (High-Speed Interface) business class routers. Install an array of wireless home networking equipment. Other equipment will include FTTH (Fiber to the House). Requires the ability to use and understand automated Dispatch equipment (i.e. hand held terminals), read and understand broadband service orders and trouble tickets, and the use of appropriate broadband test equipment. Must be able to adapt to changes in the business to include; advances in technology, new skills and procedures, as well as participation in the company lead generation program through the promotion and sale of additional Frontier products and services during each customer contact. Communicate effectively and accurately on customer issues to eliminate repeat trouble calls. Mentor co-workers to expand knowledge, be self-motivated and display the ability to follow through on assignments in a timely manner. Effectively use preventive maintenance program by rebuilding aerial/buried/underground cables. Read and interpret Outside Plant drawings. Navigate web, set up Business/Residential computer(s) and demonstrate applications to customer. Effectively use Frontier's internal programs and dispatch program to complete assignments. Support, install and repair company products and services. Responsible for promoting and selling the company's products and services and participate in the company's sales referral programs during their working hours. Understand and demonstrate basic telephone/broadband technology. Utilize test equipment to install products and isolate trouble effectively. To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Five (5) years of experience in telecommunications installation and maintenance. Must complete Pole Climbing Certification (Individual cannot exceed 275 lbs). Must complete company provided training and provide ability to complete full installs for HSI Additional equipment certification/licensing/experience is a plus (i.e., Mitel, Nortel, DMS10, Adtran, AFC/Tellabs, Calix, Go Digital, Actelis, Pair Gain, Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics, etc.) Understand telephony knowledge. Understand different PC operating support systems. Able to work nights and weekends if applicable. Fundamentals Behaviors Current technologies Network troubleshooting diagnosis Telecommunications wiring color-code competency. Basic keyboard and software skills. High School diploma or equivalent. State approved driver license for required vehicle(s).", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18100373", "isPrivate": false}, {"id": 19451094, "name": "Fiber Network Field Tech", "location": "GOLETA,CA,United States", "locations": ["GOLETA,CA,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1701713401, "t_create": 1695928587, "ats_job_id": "omFzofwI", "display_job_id": "9841", "type": "ATS", "id_locale": "9841-en", "job_description": "Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. A. Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. B. Installs and configures routers, set top boxes. May assist with installation of PC software as needed and ensure proper configuration of the customer's PC. Interacts with the Fiber Solution Center as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable). C. Installs, maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. Activates the ONT. D. Interfaces with customer to negotiate the placement of equipment, may assist with account registration, e-mail, and web access, and training the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. A. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. B. Experience - Management will designate the experience level for each vacancy*. First consideration will be given to an individual who has successfully held the position of Fiber Network Field Technician, presently holds the title of Customer Service Technician II or who possesses the equivalent experience (i.e., other telecommunications company experience). Second consideration will be given to an individual who in the last ten (10) years has successfully held the position of Customer Service Technician I, Customer Service Technician II, Customer Service Technician III or Special Equipment Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). Third consideration will be given to an individual who in the last ten (10) years has successfully held the position of Cable Splicer, Communications Specialist, Customer Engineer-Data Applications, Internal Communications Technician, Public Access Sales Technician, Collector Maintainer, Senior Communications Specialist, or who possess the equivalent experience (i.e., other telecommunications experience). Fourth consideration will be given to an individual who in the last ten (10) years has successfully held the position of Buried Service Wire Technician, Equipment Installer, Equipment Maintainer, Frame Worker, Line Worker, Plant Construction Installer, or who possess the equivalent experience (i.e., other telecommunications company experience). If there are no individuals who meet the criteria outlined above, consideration will be given to all other individuals. C. Medical - No medical limitations which prohibit the individual from performing the essential functions of the job. Reasonable efforts will be made to accommodate disabled individuals. D. Must possess, at time of appointment, a valid California class \u201cC\u201d driver's license and, if required at the assigned job site, must demonstrate proficiency in the operation of a vehicle equipped with standard (manual shift) transmission. E. Legally required Criminal Records Check - Employee will be required to be fingerprinted and pass the Department of Justice criminal records screening process in order to ensure that the employee has never been convicted of a felony, and is not the defendant in a pending criminal proceeding with respect to an arrest for any \u201cserious\u201d or \u201cviolent\u201d felony (as defined in the California Education and Penal Codes). The Department of Justice will continuously monitor the employee's criminal record while the employee is employed in this position, and the employee shall be required to pass such continuous screening in order to retain this position. F. Must possess the ability to perceive difference in colors. G. 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Physical condition to perform job duties including seeing/hearing; fingering/feeling/handling/ reaching; bending/crouching/squatting/kneeling; pushing/pulling/lifting/carrying weights in excess of 50 pounds while climbing ladders (heavy work). 10. Able to work from a stepladder, climb to rooftops and ascend and descend by extension and/or stationary ladders. 11. Demonstrated effective communication skills. 12. Basic keyboard skills, alpha and numeric. 13. Possess and maintain valid CDL driver's license and safe driving record. 14. No diagnosed condition(s) as defined by applicable state law(s) likely to cause loss of consciousness or control while driving and must be mentally alert to work around moving machinery and live electrical circuits. 15. May require a Building Engineer's certification and licensing. 16. EPA Universal certification required (CFC). 17. Advanced knowledge of commercial air conditioning and heating. 18. Tolerance to work in confined spaces. 19. Able to perceive differences in color. 20. Working knowledge of organizing, planning, perceptual, and analytical skills. 21. Tolerance to work in outdoor environment and/or areas that are damp and dirty. 22. Tolerance to work with chemicals such as: refrigerants (Freon's), gasoline, lubricating oils/greases, number 2 diesel fuel, fiberglass, contact cleaner/solvents, acetylene, acetone, paints, silicone, ammonia, cement, asphalt, acids, rubber, methane (sewer gas), coal tar, and adhesives. About Us Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. 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