Careers at Frontier Communications

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src=\"https://static.vscdn.net/images/careers/demo/ftr/1650885905::main-logo\" alt=\"Frontier Communications logo\"> </a>\n            \n         <h1 class=\"show-for-sr\">Frontier Communications</h1>\n         <a href=\"#search\" class=\"show-for-sr\">Skip To Main Content</a> \n      </div>\n      \n        \n      <nav class=\"site-nav\" style=\"\">\n         \n            \n         <ul>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/\" class=\"white\">Home</a></li>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/about-us/\" class=\"white\">About Us</a></li>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/life-at-frontier/\" class=\"white\">Life at Frontier</a></li>\n            \n    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If you are not a fit for this role, we will keep your resume on file, in case a better-suited position opens.", "custom_style": {"css": "@font-face {\n    font-family: 'frontier-font';\n    src: url('https://static.vscdn.net/images/careers/demo/ftr/1650888869::ObjectSansNew') format('woff');\n    font-weight: normal;\n    font-style: normal;\n}\n\nheader .header{\n    padding: 0.5rem 0 !important;\n}\n\nheader .header .brand a .logo{\n    max-height: 85px !important;\n}\n\nheader .header .site-nav ul {\n  justify-content: flex-start !important;\n}\n\n\n@font-face {\n    font-family: 'frontier-font-title';\n    src: url('https://static.vscdn.net/images/careers/demo/ftr/1650886785::ObjectSans') format('woff');\n    font-weight: normal;\n    font-style: normal;\n}\n\nhtml body *:not(.fa):not(.far):not(.fas):not(.fal):not(.fab):not(.footable):not(.fooicon):not(.footable-sort-indicator) {\n    font-family: 'frontier-font' !important;\n}\n\n\n/* Search bar */\n\n.personalization-bar {\n    background-color: #141928 !important;\n    color: #FFFFFF;\n}\n\n.card-selected {\n    border-left: 8px solid #d9272d !important;\n}\n\n.dropdown-title {\n    color: white !important;\n}\n\n.header .site-nav a {\n    padding: 0.75rem 1em !important;\n}\n\n.pcs-search-panel {\n    background-color: #141928 !important;\n}\n\n.Select>.Select-control {\n    border-radius: 5px !important;\n}\n\n.pcs-search-panel {\n    background-color: #141928 !important;\n    box-shadow: None !important;\n    padding: 0px;\n}\n\n.pcs-search-panel>.apply-banner-container>.row.max-width {\n    padding-left: 25px;\n}\n\n.pcs-search-panel>.apply-banner-container {\n    margin-top: -8px;\n}\n\nheader.fixed {\n    height: 115px !important;\n    z-index: 220 !important;\n}\n\n.advanced-options-button>.button-text-wrapper {\n    margin-top: 0px !important;\n    color: white;\n}\n\n\n/* Job Description Page */\n\n.position-title {\n    color: #d9272d !important;\n}\n\n.position-facets>.row {\n    background: white;\n    padding-top: 15px;\n    padding-left: 25px;\n    box-shadow: inset 0 10px 9px -7px rgba(0, 0, 0, 0.4);\n}\n\n.full-screen {\n    position: fixed;\n    top: 0;\n}\n\n.red {\n    color: white !important;\n}\n\nheader.fixed {\n    height: 115px !important;\n    z-index: 220 !important;\n}\n\n.apply-form {\n    padding-top: 0px !important;\n}\n\n\n.fal.fa-share {\n    font-size:30px !important; 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It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow.  Visit <a target=\"_blank\" href=\"https://www.frontier.com\" rel=\"noopener\">www.frontier.com</a></p></div>", "title": "Perks and Benefits"}, {"body": "Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\n \nAny applicant who is unable to use our electronic system to express an interest in employment because of a disability or the use of incompatible assistive technologies may fax their resume and cover letter to 585.262.9775. Please indicate the requisition number of the position you are interested in being considered for in your cover letter. If you are vision-impaired or have any other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Frontier, please contact the recruiting department at 844.806.0077.", "title": "Affirmative Action and Equal Opportunity Employer"}]}, "showCompanyOverviewModal": true, "showUploadResumeModal": 0, "max_applications_apply": 5, "uploadResumeModal": {"title": "Welcome to Frontier's Career Center", "subtitle": "Let us help you streamline your search. Upload your resume and we\u2019ll find the positions that best suit your qualifications. Note: Uploading your resume is not an application for employment.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "recaptcha_enabled": 0}, "positions": [{"id": 10639927, "name": "Business Analyst - Grants", "location": "FORT WAYNE,Indiana,United States", "locations": ["FORT WAYNE,Indiana,United States", "ALLEN,Texas,United States", "TAMPA,FL,United States", "Dallas - Fort Worth,Texas,United States"], "hot": 1, "department": "Engineering", "business_unit": "Unknown", "t_update": 1652812826, "t_create": 1643664211, "ats_job_id": "ojypifwi", "display_job_id": "7084", "type": "ATS", "job_description": "This position will be part of the new Grant Team, which reviews opportunities and manages builds for Broadband expansion/deployment with funding provided by other entities (Federal, State, etc. ). The Business Analysis will work with Regulatory to facilitate the upfront intake review of grant funding opportunities. They will communicate terms to vendors and coordinate their bid submissions. In addition, they will need to determine our exposure if the requirements of the grant are not met. They will be responsible for vetting any grant opportunity that is less than 100% reimbursement (Federal, State, or Local Partial Funding). This position needs to be BSA trained to analyze the city's potential. They will all need to ensure timely reimbursements are received and redistributed to vendors by making sure all invoices and timesheets are turned in to justify reimbursement requests. Required Skills Strong organizational skills Strong written, oral, and interpersonal skills The ability to multitask and have a solid follow up system Analytical and critical thinking skills Very strong knowledge of Microsoft products, especially Excel Ability to work independently with little or no guidance Able to work effectively with other teams Trained in BSA Desired Skills Knowledge of basic telephony Knowledge of Varasset Knowledge of Infinium Knowledge of M6 Knowledge of VxField Functions of this position include 1. Upfront review of intake requests (grant opportunities) 2. Work with EFI Vendors to communicate terms of grant 3. Coordinate EFI Vendor bid submission 4. Review grants to determine exposure if requirements are not met 5. Vet any grant opportunity that's less than 100% reimbursement 6. Ensure timely reimbursement received from grantor 7. Ensure timely reimbursement sent to EFI Vendor", "stars": 0.0, "medallionProgram": null}, {"id": 11941863, "name": "VP, Media and Advanced Analytics", "location": "Remote,United States", "locations": ["Remote,United States", "Dallas - Fort Worth,Texas,United States"], "hot": 0, "department": "Consumer", "business_unit": "Unknown", "t_update": 1653619499, "t_create": 1653619472, "ats_job_id": "o5FRjfwE", "display_job_id": "7677", "type": "ATS", "job_description": "VP, Media and Advanced Analytics ABOUT YOU You are an energetic, solutions-oriented business leader focused on solving marketing challenges to deliver growth. You have deep experience with media planning and buying, and using marketing technology to deliver personalized experiences at scale, with a focus on audiences, activation, and analytics. You have managed, inspired, and rallied large, diverse teams with clear vision and leadership. ABOUT US We are a highly diverse, collaborative, and entrepreneurial team of innovators, on a mission to transform the way ISPs serve consumers today. 2022 is a pivotal year for our company as we transform our service approach, lead the way in fiber technology innovations, and launch an enviable brand and customer experience. ABOUT THE JOB Lead media, technology and analytics for the Consumer Marketing organization to drive overall acquisition and growth targets, media ROI and efficiency, and operational efficiency. Media: Oversee media planning & buying of digital and traditional media including- Digital: SEO, SEM, social media, display, mobile, brand safety, video Traditional expertise: National & Local TV, Radio, Magazines, Newspaper, OOH, place-based media Lead media audience strategy, including creation & distribution Drive improvements in marketing effectiveness by leveraging a broad range of data and media analytics tools, including MMM, performance data, etc. Define and build future state media capabilities Lead relationships with key media partners (i.e. Google, Facebook, etc.) Marketing / Advertising Technology Deliver modern technology stack and create partner opportunities against priority business/digital marketing strategies to drive efficiencies and effectiveness Manage and scale media platform ecosystem of data platforms, media partners and core integrations Drive integration of third-party ad tech / martech data into existing Frontier architecture Drive innovation agenda and process, creating ongoing opportunities to inspire new thinking and implementing test/learn plans to scale new technology/marketing advances Analytics Develop multi-channel reporting and dashboards, leveraging attribution triangulation of last touch, multi-touch, and media mix modeling. Define key metrics and aid in designing A/B tests in collaboration with the integrated marketing team to help track performance for digital and offline marketing efforts. Manage inbound interactions via Invoca platform, maintain data integrity, and leverage conversational AI capabilities to mine for consumer insights. Prepare and present dashboards that help optimize Frontiers' marketing investments, influence strategic priorities, and prove the effectiveness, value, and ROI of marketing initiatives. Develop ongoing marketing level analyses and reporting, as well as ad-hoc deep business analyses to help solve Frontier's business challenges and address stakeholder needs across various functions to drive incremental growth. Build Forecasts and what-if scenarios to showcase alternate possible outcomes of shifting marketing strategies Required Skills & Experience: Bachelor's Degree in a related field is required and a master's degree is preferred. Analytical marketing experience - ability to convert data points into information for action Expertise in consumer brand, promotions, and direct marketing with specific skills to deliver best practices in acquisition, activation, usage, and retention marketing Creative thinker with a desire and tenacity to test innovative customer solutions Leadership and project management skills An entrepreneurial, curious mind, risk-taking, working at a fast pace, yet accountable always Knowledge of the telecom industry is a plus Strong influential and partnership skills Strong managerial skills - ability to manage and prioritize multiple work streams and staff Strong presentation skills Must be proactive and flexible, a team player able to work in a fluid environment LI-Remote", "stars": 0.0, "medallionProgram": null}, {"id": 11941214, "name": "VP, Media and Advanced Analytics", "location": "Remote,United States", "locations": ["Remote,United States", "Dallas - Fort Worth,Texas,United States"], "hot": 0, "department": "Consumer", "business_unit": "Unknown", "t_update": 1653619518, "t_create": 1653596670, "ats_job_id": "orvRjfwQ", "display_job_id": "7675", "type": "ATS", "job_description": "VP, Media and Advanced Analytics ABOUT YOU You are an energetic, solutions-oriented business leader focused on solving marketing challenges to deliver growth. You have deep experience with media planning and buying, and using marketing technology to deliver personalized experiences at scale, with a focus on audiences, activation and analytics. You have managed, inspired and rallied large, diverse teams with clear vision and leadership. ABOUT US We are a highly diverse, collaborative, and entrepreneurial team of innovators, on a mission to transform the way ISPs serve consumers today. 2022 is a pivotal year for our company as we transform our service approach, lead the way in fiber technology innovations, and launch an enviable brand and customer experience. ABOUT THE JOB Lead media, technology and analytics for the Consumer Marketing organization to drive overall acquisition and growth targets, media ROI and efficiency, and operational efficiency. Media: Oversee media planning & buying of digital and traditional media including: Digital: SEO, SEM, social media, display, mobile, brand safety, video Traditional expertise: National & Local TV, Radio, Magazines, Newspaper, OOH, place-based media Lead media audience strategy, including creation & distribution Drive improvements in marketing effectiveness leveraging a broad range of data and media analytics tools, including MMM, performance data, etc. Define and build future state media capabilities Lead relationships with key media partners (i.e. Google, Facebook, etc.) Marketing / Advertising Technology Deliver modern technology stack and create partner opportunities against priority business/digital marketing strategies to drive efficiencies and effectiveness Manage and scale media platform ecosystem of data platforms, media partners and core integrations Drive integration of third party adtech / martech data into existing Frontier architecture Drive innovation agenda and process, creating ongoing opportunities to inspire new thinking and implementing test/learn plans to scale new technology/marketing advances Analytics Develop multi-channel reporting and dashboards, leveraging attribution triangulation of last touch, multi-touch, and media mix modeling. Define key metrics and aid in designing A/B tests in collaboration with integrated marketing team to help track performance for digital and offline marketing efforts. Manage inbound interactions via Invoca platform, maintain data integrity and leverage conversational AI capabilities to mine for consumer insights. Prepare and present dashboards that help optimize Frontiers marketing investments, influence strategic priorities, and prove the effectiveness, value and ROI of marketing initiatives. Develop ongoing marketing level analyses and reporting, as well as adhoc deep business analyses to help solve Frontiers business challenges and address stakeholder needs across various functions to drive incremental growth. Build Forecasts and what if scenarios to showcase alternate possible outcomes of shifting marketing strategies Required Skills & Experience: Bachelor's Degree in a related field is required and a master's degree is preferred. Analytical marketing experience - ability to convert data points into information for action Expertise in consumer brand, promotions, and direct marketing with specific skills to deliver best practices in acquisition, activation, usage, and retention marketing Creative thinker with a desire and tenacity to test innovative customer solutions Leadership and project management skills Entrepreneurial, curious mind, risk taking, working at a fast pace, yet accountable always Knowledge of the telecom industry is a plus Strong influential and partnership skills Strong managerial skills - ability to manage and prioritize multiple work streams and staff Strong presentation skills Must be proactive and flexible, a team player able to work in a fluid environment", "stars": 0.0, "medallionProgram": null}, {"id": 11941065, "name": "Data Scientist II", "location": "Remote,United States", "locations": ["Remote,United States"], "hot": 0, "department": "Marketing", "business_unit": "Unknown", "t_update": 1653594150, "t_create": 1653591564, "ats_job_id": "o1pRjfwk", "display_job_id": "7673", "type": "ATS", "job_description": "Data Scientist II Description Frontier Communications is looking for a Data Scientist with a strong academic grounding in statistics to join our Data Science team under the Consumer organization. You will get a chance to analyze massive data sets with the most current data science techniques for an ISP serving 3 million broadband customers across 25 states. You will look at all facets of our business with the singular mission to improve customer retention, satisfaction, and lifetime value. Responsibilities Develop predictive, causal, and prescriptive models with the ultimate aim to reduce churn rates, increase customer satisfaction metrics and improve upgrade conversion rates Provide statistical consulting for the design and analysis of experiments to conduct in call centers, field maintenance, marketing, customer onboarding and network operations Must-Have Qualifications 0 to 2 years of work experience Either Bachelors or Masters in Statistics, Econometrics, Biostatistics, Epidemiology, or Data Science or PhD in any discipline involving a dissertation with strong emphasis on statistical analysis of empirical data (e.g., Economics, Psychology, Sociology, Computer Science, etc.) Strong experience in logit and multivariable linear regressions We do NOT expect the candidate to be familiar with ALL the following topics within statistics, but we require they have a strong academic or professional grounding in SOME of them. The key topics are (in no particular order): Experimental design (threats to validity, multiple treatment design, clinical trial design, pretests, posttests, etc.) Time series Hypothesis testing (including non-parametric methods) GLM Bayesian inference Choice modeling Causality analysis (instrumental variables, moderators, mediators, difference in difference, etc.) We do NOT expect the candidate to be familiar with ALL the following models and algorithms, but we require they have a strong academic or professional grounding in SOME of them. The key models and algorithms are (in no particular order): Rules-based classifiers (e.g., RIPPER, BRL, etc.) Decision tree classifiers (e.g., Random Forest, other ensemble methods, specific algorithms, etc.) Dimensionality reduction (e.g., KNN clustering, k-means clustering, principal component analysis, etc.) Multiclass classification (e.g., SVM, Na\u00efve Bayes, multinomial logit, etc.) Imbalanced data methods (e.g., SMOTE, F-Beta, over-sampling, etc.) NLP You have EXTREMELY strong written and oral communication skills to help translate the technical aspects of your work into plain English that a non-statistician will understand Intermediate skills in SQL Intermediate skills in Python (pandas, scikit-learn, statsmodels, numpy) You are interested in learning more about the programming and machine learning aspects of the data science world Nice to Have Qualifications: Familiarity with working on data involving telecoms, mobile providers, ISPs, or cable companies Has prior experience working with or on a data science team Experience working in any of the major cloud platforms: AWS, Azure, GCP Experience with ETLs Experience working with customer service, billing, network operations, behavioral, demographic and/or finance data Experience in data visualization", "stars": 0.0, "medallionProgram": null}, {"id": 11929297, "name": "Financial Analyst", "location": "Norwalk,Connecticut,United States", "locations": ["Norwalk,Connecticut,United States", "Dallas - Fort Worth,Texas,United States"], "hot": 0, "department": "Finance", "business_unit": "Unknown", "t_update": 1653575230, "t_create": 1653416654, "ats_job_id": "oNuPjfw9", "display_job_id": "7661", "type": "ATS", "job_description": "Financial Analyst, FP&A Frontier Communications Corporation is a leader in providing communications services to urban, suburban, and rural communities in 25 states. Frontier offers a variety of services to residential customers over its fiberoptic and copper networks, including video, highspeed internet, advanced voice, and Frontier Secure\u00ae digital protection solutions. Frontier's video offerings include Frontier FiOS\u00ae and Vantage TV by Frontier\u2122 with 100 percent HD picture quality, Total Home DVR, instant channel change, enhanced search, Video on Demand, and much more. Business Edge\u2122 offers communications solutions to small, medium, and enterprise businesses. More information about Frontier is available at www.frontier.com. Summary Frontier is in search of a Financial Analyst to join the Shared Services Finance Team. This role will be responsible for analyzing financial data and working with complex modeling tools to assist leadership in making strategic business decisions for the organization. The ideal candidate will be quick to learn, highly adaptive, and possess a basic knowledgebase of financial reporting on which they can build an effective skill set. This is an excellent opportunity for a smart, driven individual who wants to gain exposure to key areas of business within a Fortune 500 organization. Take advantage of the opportunity to learn directly from senior leadership and be an integral part of the company's longterm growth and success. Responsibilities Gather, monitor, and compile key financial data to assist in developing strategic recommendations and executing effective business Perform monthly, quarterly, and yearend variance analysis and reporting on departmental results and present findings to an executive team member. Analyze financial data to identify areas of risk, inefficiency, and opportunity. Work with senior analysts to manage budgeting, forecasting, operating plans, and modeling Provide insight to improve company performance by evaluating processes, monitoring indicators, highlighting trends, and analyzing causes of unexpected Provide indepth analyses to forecast costs and identify areas to improve Conceptualize and build complex, automated financial Ensure effective understanding, analysis, and reporting of key metrics such as price, costs, volume, and headcountrelated Work with senior analysts and leadership to evaluate current and proposed financial plans and policies and identify changes to drive company Work crossdepartmentally to assimilate accurate, complete, and effective Perform ad hoc analysis and special projects for the CEO, CFO, and other executives across the Stay abreast of the latest trends, tools and technologies within the Other duties as Requirements Bachelor's degree in Finance, Accounting, Economics or other related field; Master's degree is a Basic knowledge of financial Knowledge of forecasting, budgeting, rootcause analysis and other FP&A Strong research and reporting Excellent proficiency in Microsoft Strong intellectual curiosity and investigative mindset; quick Creative mindset with ability to convey new ideas and implement effective Highly selfmotivated; a selfstarter. Experience with Adaptive Insights (Workday) Planning Tool a plus Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.", "stars": 0.0, "medallionProgram": null}, {"id": 11929211, "name": "Network Project Support Specialist", "location": "Dallas - Fort Worth,Texas,United States", "locations": ["Dallas - Fort Worth,Texas,United States", "remote"], "hot": 0, "department": "Business Operations", "business_unit": "Unknown", "t_update": 1653586776, "t_create": 1653415256, "ats_job_id": "ootPjfwJ", "display_job_id": "7659", "type": "ATS", "job_description": "Job Title: Network Operations Specialist III Summary of Position Frontier is looking for an experienced telecom professional who can help us identify ways to improve business processes and lead projects to implement changes. The position will work with IT, Operations, and Engineering teams as well as outside partners to determine the best approach to implement the initiative. The National Network Specialist will be responsible for driving business requirements, processes and standards within the network organization. This position will report to the Director of Network Operations. Job Responsibilities Support the National Network team with new project initiatives Design/Develop/Implement Processes and Standards for the National Network team Determine Requirements for various programs/projects Interface with IT and other internal teams Work with other teams to solve problems Job Requirements 8+ years of telecom experience, preferred 8+ years of process and program management experience Bachelor's degree, preferred Understanding of Microsoft BI, Spotfire, Tableau Solid understanding of Confluence, Jira, Microsoft Office Agile/PMP certifications, preferred Essential Work Traits and Skills Desire to learn Strong analytical skills Ability to work on a cross-functional team(s) Effective oral and written communication skills Self-starter", "stars": 0.0, "medallionProgram": null}, {"id": 11928762, "name": "Software Developer", "location": "BURNSVILLE,Minnesota,United States", "locations": ["BURNSVILLE,Minnesota,United States"], "hot": 0, "department": "Engineering", "business_unit": "Unknown", "t_update": 1653596013, "t_create": 1653413970, "ats_job_id": "oLrPjfw4", "display_job_id": "7655", "type": "ATS", "job_description": "This position will drive the implementation of new solutions in the areas of Network Performance Monitoring(NPM), Capacity Planning, Regulatory and FCC Compliance at Frontier Communications. The primary responsibility for this position will be to serve as an engineer in the design and development of systems for Network Performance Metrics Measurement and Reporting system. Database and webbased application development using Java, JavaScript, Node.js, SOAP and REST services, PHP, Python, MySQL, NoSQL, and Oracle. The ideal candidate must have knowledge of all aspects of the entire Software Development Life Cycle (SDLC). Some knowledge of embedded systems, realtime OS is also required. Experience working with DevOps environment and working with Agile teams (SCRUM, Kanban) is a big plus. The person will be required to collaborate with several teams including vendors, regional engineers, and planning groups to understand business requirements and provide fitting solutions resolving business needs in Network Performance Monitoring. Must be well organized, selfmotivated, and have strong communication skills. The person will be expected to develop the documentation, propose action items, and present ideas to the supervisor and other teams given highlevel direction. Lead and organize meetings with clear agenda items. Reporting to the Director, this person will be required to work as a team player in the NPM group sharing knowledge, training, and best practices with team members. This person will also be required to engage with senior management and Vendors to discuss future roadmaps, systems, and data requirements, statements of work, and other confidential information. Responsibilities Engineer Systems and Applications solutions that drive Frontier to become more efficient, consistent and accurate. Build new enhancements to the Frontier's Performance Metrics Measurement and Reporting platform  DECIMA. Help contribute new ideas and their implementation towards building and expanding interfaces with other Frontier BSS and OOS systems and applications such as TRIAD, NMARS, BSA, etc. enabling other systems to be leveraged for strategic purposes where not already available. Engineer documentation for application and its interfaces. Write technical documents, specifications and use cases for existing and new applications. Requirements 3 years of relevant software engineering experience. Must have knowledge of all aspects of the entire Software Development Life Cycle (SDLC). Handson experience with coding in one of the languages C/C++/python/C#/Java, Experience writing SQL Experience with Git, or comparable distributed version control system Experience with Angular, React, or an equivalent web framework and creating REST APIs Experience with using DevOps and CI/CD, Docker/Kubernetes and other tools Experience working on Network management protocols - SNMP, TR169, Netconf and others is a big plus Experience working on embedded system software - embedded/realtime OS, Linux is a big plus Experience working on telecom network device software/firmware - Switches, Routers, Gateways and handling network performance metrics - speed, latency, throughput, jitter etc. is a big plus Experience working with Agile teams (SCRUM, Kanban) is a big plus Experience working on projects implementing compliance to FCC requirements is a big plus It also requires strong verbal and written communication skills and proven ability to interact with all levels of the organization. Demonstrated handson experience in the analysis, design, implementation, deployment, training, and support of a variety of large and complex projects Proficient in mediumhigh level functions within Microsoft applications (i.e. pivot tables, formulas, lookup tables, macros) Experience working cross functionally with Business and Technical teams. Ability to work independently and in teams, prioritizing multiple projects, issues and tasks with minimal direction Ability to interface knowledgeably and effectively with individuals and teams from across all functions in the company Maintain professional and technical knowledge by leveraging online technical resources, attending conferences, establishing personal and professional relationships, attending formal training classes, and pursuing certifications where appropriate. Some travel may be required. The ideal candidate would also have Telecommunications network background, more than 3 years of relevant experience, and technical degree. Strong analytics and development skills. Bachelor's or master's Degrees in Computer Science, IT, IS or Engineering", "stars": 0.0, "medallionProgram": null}, {"id": 11928696, "name": "Content Marketing Manager", "location": "IRVING,Texas,United States", "locations": ["IRVING,Texas,United States"], "hot": 0, "department": "Marketing", "business_unit": "Unknown", "t_update": 1653503239, "t_create": 1653412569, "ats_job_id": "oppPjfwG", "display_job_id": "7652", "type": "ATS", "job_description": "Content Marketing Manager SCOPE & RESPONSIBILITIES Frontier is looking for a highly collaborative, wellorganized, telecomsavvy, and analytical individual who is interested in joining our fastpaced Commercial (B2B) Marketing team. The Content Marketing Manager will assist in the development and execution of a Content Strategy. The successful candidate will have a cando attitude and demonstrated experience in team coordination related to tactical executions in an engagement event setting. Collaboration is key to this position to assure the success of crosschannel cohesive campaigns. As a key team member, you will also coordinate, attend, and sometimes lead project calls with crossfunctional teams regarding all aspects of inprogress and upcoming launches. RESPONSIBILITIES: Develop strategy and editorial plan to meet marketing objectives and inform audience segments Collaborates across crossfunctional teams to deliver an effective content marketing Look to drive traffic, engagement, and leads, that deliver sales and customer retention Editorial requirements include basic SEO understanding, content categorization and structure, content development, distribution, and measurement. Development of editorial consistent with our brand voice, style, and tone Platform management of digital content hubs and all supporting social channels including email/newsletter distribution. Measurement and optimization of the program will be required on a regular and ongoing basis Management of all creative resources including designers, writers, and other agency personnel Integration of content programs with brand campaigns to drive the brand to demand REQUIREMENTS: 45 years of experience BA/BS or equivalent working experience Experience creating content for the web and growing a social audience Editorial mindset that seeks to understand what audiences consume and how to create it Ability to analyze and present content and social performance Experience with the content management platform, Google analytics. SiteCore experience is a plus Project management skills and understanding of how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads, and sales", "stars": 0.0, "medallionProgram": null}, {"id": 11928697, "name": "SEO Manager (Front-end Developer)", "location": "IRVING,Texas,United States", "locations": ["IRVING,Texas,United States"], "hot": 0, "department": "Information Technology", "business_unit": "Unknown", "t_update": 1653503262, "t_create": 1653412215, "ats_job_id": "oMoPjfw2", "display_job_id": "7651", "type": "ATS", "job_description": "SEO Manager (Frontend Developer) SCOPE & RESPONSIBILITIES Frontier is looking for a highly collaborative, wellorganized, telecomsavvy, and analytical individual who is interested in joining our fastpaced Commercial (B2B) Marketing team. The SEO Manager will assist in analytics, strategy, and implementation of an SEO Strategy. The successful candidate will have a cando attitude and demonstrated experience in team coordination related to tactical execution of SEO/SEM plans. Collaboration is key to this position with other members of the development and IT teams. As a key team member, you will also coordinate, attend, and sometimes lead project calls with crossfunctional teams regarding all aspects of inprogress and upcoming launches. RESPONSIBILITIES: Execute tests, collect, and analyze data and results, and identify trends and insights to achieve maximum ROI for digital content Work with crossfunctional teams on Marketing campaigns and initiatives Track, report, and analyze website analytics Optimize copy and landing pages for search engine marketing Perform ongoing keyword discovery, expansion, and optimization Research and implement search engine optimization recommendations Research and analyze competitor advertising links Develop and implement link building strategy Work with the development team to ensure SEO best practices are properly implemented on newly developed code. Work with editorial and marketing teams to drive SEO in content creation and content programming Recommend changes to website UX architecture, content, linking, and other factors to improve SEO positions for target keywords. REQUIREMENTS: 34 years of experience Proven SEO/SEM experience optimizing websites Solid understanding of performance marketing, conversion, and online customer acquisition Indepth experience with website analytics tools (Site Improve, SEM Rush, Screaming Frog, etc.). Familiarity with SiteCore is a plus Experience with A/B and multivariate experiments in conjunction with Marketing Managers Working knowledge of HTML, CSS, and JavaScript development and constraints Knowledge of ranking factors and search engine algorithms Uptodate with the latest trends and best practices in SEO and SEM", "stars": 0.0, "medallionProgram": null}, {"id": 11928397, "name": "Resource Management Analyst", "location": "Remote,United States", "locations": ["Remote,United States", "Tampa/St. Petersburg, Florida Area", "Dallas/Fort Worth Area", "Greater Los Angeles Area"], "hot": 0, "department": "Business Operations", "business_unit": "Unknown", "t_update": 1653505089, "t_create": 1653408294, "ats_job_id": "oLiPjfwV", "display_job_id": "7649", "type": "ATS", "job_description": "Resource Management Analyst Job Description This role will encompass many different activities and may vary from day to day. Key functions will include: Daily RealTime Monitoring of Workforce Systems to ensure Sales Consultants are adhering to their schedules and that our customers are receiving the best attention and focus possible. Answer the Resource Management phone line and emails to capture and respond to requests for schedule adjustments and time off including PTO, sick time, etc. Direct interactions by phone and facetoface with Sales Consultants to assist with questions relating to schedules and work segments. Manage skill assignments for Sales Consultants as well as maintain system access and profiles. Adjust, monitor and edit schedules for training and coaching opportunities. Required Skills A minimum of 12 months of experience in a Resource Management role is preferred. Familiarity with MS Office applications, specifically Excel and Word is required. Proficient knowledge of and use of Aspect WFM is strongly preferred. The candidate must be willing to work flexible schedules including evening shifts, weekends and holidays on a rotational basis. Must be able to work individually with minimal supervision and guidance as well as within a team environment. Must be comfortable speaking in front of groups consisting of 20+ people and be able to instruct in both the importance of and use of tools for scheduling requirements, PTO requests and exception management. Must be willing to tackle special projects, provide backup support for other Contact Centers and manage through high call volume scenarios. Maintain a positive attitude while being flexible and willing to adapt quickly to changing scenarios. 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